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GOVTECH · BANGLADESH

TheDigitalPartnerofLocalgovernment

Seba Prime builds the Citizen Service Network — one portal for every citizen, a dedicated system for each of Bangladesh's 4,900+ local government institutions, and live oversight for the Ministry.

CHATTOGRAMKHULNARAJSHAHISYLHETBARISHALRANGPURMYMENSINGHDHAKA
FIG 0.0 · EVERY DIVISION, LIVE INTO DHAKA
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local government institutions
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registration for every service
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years of research & development
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weeks from approval to pilot
FIG 0.1 · The Citizen Service Network
FIG 0.2
Architecture

One network. Every layer independent.

Citizens see a single portal. Behind it, every institution runs its own distinct system — and the Ministry watches all of them, live. A fault in one layer never touches another.

  • Unified Citizen Portalregister once, reach any service offered by any institution in the country
  • Decentralized institutional portalseach office owns its records, workflows, and administrative access outright
  • Central monitoring dashboardpaper-based periodic reporting replaced by an always-current live view
FIG 0.3
Service modules

Built from the services citizens actually use

Each institutional portal is composed from configurable modules — a Union Parishad, a Pourashava, and a City Corporation each get a system shaped to their own mandate.

Trade License

Full licence lifecycle — issuance, renewal, amendment — with fiscal-year-aware fees, arrears, and public verification.

Planning

Building and land-development permission where no Development Authority operates, linked to verified land records.

Water

Connections through recurring billing, with WASA-specific modes for Dhaka, Chattogram, Khulna, and Rajshahi.

Holding Tax

Ward-wise assessment, automatic demand generation, arrears tracking, and online settlement of the principal own revenue.

Certificates

Citizenship, character, warish, and income certificates — digitally issued, each with a publicly verifiable identifier.

Workflow Engine

Every module runs on the same configurable approval engine — each institution defines its own reviews, signatories, and fee points.

Ministry oversight

Live oversight, not paper reports

4,900+ institutions, one screen. Review activity as it happens and issue formal notices to any office in a single action.

monitor.lgd.gov.bd — Ministry of LGRD&C
Nationwide overviewLIVE
Issue notice
Applications today
0
↑ 8.2%
Active institutions
0 / 4,918
99.9% online
Collected today
0.0L
↑ 5.1%
Avg. processing
0.0 days
↓ 0.4 d
Service requests — nationwide
690 · day 1739 · day 2781 · day 3811 · day 4826 · day 5695 · day 6682 · day 7790 · day 8767 · day 9749 · day 10741 · day 11748 · day 12641 · day 13678 · day 14854 · day 15903 · day 16949 · day 17986 · day 181,009 · day 19886 · day 20878 · day 21990 · day 22967 · day 23945 · day 24932 · day 25931 · day 26816 · day 27846 · day 281,018 · day 291,067 · day 30LAST 30 DAYSREQUESTS / DAY
Applications this week, by division
9,420DHK7,135CTG4,210RAJ3,860KHU2,940SYL3,125RNG2,410BAR2,665MYM
ActivityALL INSTITUTIONS
  • !Response overdue · notice issuedBhairab Pourashava · just now
  • Warish certificate verifiedKushtia Pourashava · 2m ago
  • Water connection approvedSavar Union Parishad · 4m ago
  • Holding tax collected · ৳4,200Dhaka South City Corporation · 6m ago
  • Trade License issuedTongi Pourashava · 8m ago
FIG 0.4
Reliability by design

4,900 systems. Zero shared failure.

Every institution is issued its own distinct portal — a separate system, not a shared instance. A maintenance event in one office cannot propagate to a neighboring one, to the citizen portal, or to the Ministry's view.

FIG 0.5
Data sovereignty

The government's data, in the government's hands

Every record lives in Government Datacenters. Seba Prime keeps no copy, holds no funds, and gates nothing — the Ministry's access to its own data never depends on us.

Nationwide by design
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Union Parishads, Pourashavas, and City Corporations — the tier of government where citizens actually meet the state.

See the full journey

Walk through the Citizen Service Network — from one citizen's application to the Ministry's live dashboard.